Check Your Connections: Make sure that there aren’t any loose connections between your TV and soundbar.(If you prefer to keep your smart TV offline, you can disconnect it from the internet after updating.) Be sure to power cycle your TV and soundbar after the update is installed. Firmware Update: If your soundbar suddenly stops working properly, or if a new soundbar just won’t work, a smart TV firmware update may be the answer to your problems.Select your desired input (usually HDMI or optical) from a button on the soundbar or its remote. Check Soundbar Audio Source: Your soundbar may be trying to play audio from the wrong source.(The power button doesn’t completely turn these devices off, hence the need to unplug them.) This forces the TV and soundbar to reestablish their connection, which can solve glitches and other problems. Power Cycle: Try unplugging your TV and soundbar from the wall for at least 10 seconds.
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